Impact of Intellectual Capital on Operational Performance of Deposit Money Banks in Nigeria

Festus Osasere Imasuen, PhD; Philomina Oghogho Uhunmwangho; Augustine Edeki Agbonah

Impact of Intellectual Capital on Operational Performance of Deposit Money Banks in Nigeria

Authors

Festus Osasere Imasuen, PhD Department of Business Administration and Management School of Business, Edo State Polytechnic, Usen, Edo State, Nigeria https://orcid.org/0009-0000-8721-1457
Philomina Oghogho Uhunmwangho Department of Office Technology and Management School of Business, Edo State Polytechnic, Usen, Edo State, Nigeria https://orcid.org/0009-0000-8721-1457
Augustine Edeki Agbonah Department of Business Administration and Management Edo State Polytechnic, Usen, Edo State, Nigeria https://orcid.org/0009-0000-8721-1457

Keywords:

Human Capital, Intellectual Capital, Operational Performance, Social Capital, Structural Capital

Abstract

The researchers examined the impact of intellectual capital on the operational performance of deposit money banks in Nigeria. They employed the resource-based view theory (RBV) and a cross-sectional research design. The sample comprised two hundred (200) employees from the deposit money banks selected for the study. Data were collected using a questionnaire as the instrument. The Cronbach Alpha statistical tool was utilized to assess the reliability of the instrument, yielding values of 0.793 (79%) for human capital, 0.812 (81.2%) for structural capital, 0.772 (77.2%) for social/relational capital, and 0.752 (75.2%) for operational performance. The data were analyzed using frequency and percentages for the bio-data, while the hypotheses were tested using ordinary least squares regression (multiple regression analysis). The findings indicated that the dimensions of intellectual capital (human, structural, and relational capitals) have a positive and significant impact on the operational performance of deposit money banks in Nigeria. The researchers recommended that human, structural, and relational capitals should be implemented collectively rather than individually for optimal efficiency.

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2024-11-06

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Festus Osasere Imasuen, PhD, Philomina Oghogho Uhunmwangho, & Augustine Edeki Agbonah. (2024). Impact of Intellectual Capital on Operational Performance of Deposit Money Banks in Nigeria. GVU Journal of Research and Development, 1(1), 114–125. Retrieved from https://gvujorad.com/index.php/pub/article/view/45

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Vol. 1 No. 1 (2024): GVU Journal of Research and Development

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Nwaoboli, E. P. & Asemah, E. S. (2021). Textual analysis of select online media use of fear appeals in the promotion of COVID-19 vaccination in Nigeria. In E. S. Asemah (Ed.). Communication, Pandemic and Civil Unrest in Nigeria (pp. 5-19). Enugu: Franklead Press.

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Eze, J. K. (2022). Communication and development. The Daily Sun, August 24th , p. 5.

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Impact of Intellectual Capital on Operational Performance of Deposit Money Banks in Nigeria

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